Whilst you are travelling overseas call our reverse charge number: +61 2 7909 2777
Contact details for TravelCard 24/7 Global Assistance are also included in the Travel Wallet and on the TravelCard
If you are travelling and you have a claim contact the TravelCard 24/7 Global Assistance who will be able to assist you immediately with medical claims, lost or delayed luggage and theft of cash. The TravelCard can be used as one of the ways to pay the claim. If you do not have the TravelCard with you the claims team will work with you to find an alternative method to pay your claim.
Please refer to the Policy Wording (Product Disclosure Statement) & Schedule to see if the coverage suits your requirements.
- Call the 24/7 Global Assistance Team on our reverse charged number: + 61 2 7909 277;
- If eligible, the funds will be transferred onto the TravelCard within minutes;
- Retain receipts for any purchases as we may ask to see them later.
*Excluding some Corporate annual policies.
Get in touch
Just fill in this form and a member of our team will get back to you.
Thanks for getting in touch!
Your message has been sent to our customer support team who will respond shortly.
TCA Insurance Services Pty Ltd (TCA) ABN 76 621 476 220 is an authorised representative (AR 1262773) of the Insurer, The Hollard Insurance Company Pty Ltd (Hollard) ABN 78 090 584 473 (AFSL 241436). Catriona Rowntree has been appointed as Authorised Representative (No 1262872) of Hollard through an arrangement with TCA. Any advice provided by TCA or Catriona Rowntree in relation to the TravelCard Real Time Insurance products and the TravelCard is general advice only. Please consider the Combined Financial Services Guide & Product Disclosure Statement and the TravelCard Terms & Conditions (available at www.travelcard.com.au) before deciding whether they are suitable for you.