
Why choose PassportCard?

Instant Payouts
Instant payouts for approved claims anytime, anywhere*.
- Overseas medical costs
- Stolen cash
- Delayed luggage
It’s the way insurance should be – quick, simple and hassle-free.

Award Winning Travel Insurance
Proud to be the only travel insurance provider awarded by Canstar, Mozo¹ and WeMoney in 2025!
Win $5K spending money!*
What else does PassportCard provide cover for?

Medical Emergencies
We provide unlimited overseas medical & dental cover if you are unwell or injured. Pay directly for approved claims using the PassportCard for no out of pocket costs.

Optional Covers
Add extra coverage for:
- Cruise
- Snow sports
- Adventure activities
- Golf
- Business equipment
- Search & rescue
- Concerts & special events

Rental Vehicle Insurance Excess
If your rental vehicle is damaged or stolen, we will pay up to $10,000 to cover your insurance excess or repairs.

Motorcycle & Mopeds
These are included as part of your policy (terms & conditions apply).

Travel Disruptions & Cancellations
In case you need to cancel your trip unexpectedly or incur costs if your travel is delayed.*

Luggage & Belongings
Up to $25,000 luggage and personal effects cover if lost, stolen or damaged per person.*

Labubu Cover
Whether it’s a tech device or a Labubu bag charm, if it’s important to you, it’s worth protecting. Travelling with your Labubu? It’s covered under our Luggage & Belongings cover. Find out more.

Travel Delays & Cancellation
In case you need to cancel your trip unexpectedly or incur costs if your travel is delayed *

Medical Emergencies
We provide unlimited overseas medical & dental cover if you are unwell or injured. Pay directly for approved claims using the PassportCard for no out of pocket costs.

Optional Covers
Add extra coverage for:
- Cruise
- Snow sports
- Adventure activities
- Golf
- Business equipment
- Search & rescue
- Concerts & special events

Rental Vehicle Insurance Excess
If your rental vehicle is damaged or stolen, we will pay up to $10,000 to cover your insurance excess or repairs.

Motorcycle & Mopeds
These are included as part of your policy (terms & conditions apply).

Travel Disruptions & Cancellations
In case you need to cancel your trip unexpectedly or incur costs if your travel is delayed.*

Luggage & Belongings
Up to $25,000 luggage and personal effects cover if lost, stolen or damaged per person.*

Labubu Cover
Whether it’s a tech device or a Labubu bag charm, if it’s important to you, it’s worth protecting. Travelling with your Labubu? It’s covered under our Luggage & Belongings cover. Find out more.

Travel Delays & Cancellation
In case you need to cancel your trip unexpectedly or incur costs if your travel is delayed *

Medical Emergencies
We provide unlimited overseas medical & dental cover if you are unwell or injured. Pay directly for approved claims using the PassportCard for no out of pocket costs.

Optional Covers
Add extra coverage for:
- Cruise
- Snow sports
- Adventure activities
- Golf
- Business equipment
- Search & rescue
- Concerts & special events

Rental Vehicle Insurance Excess
If your rental vehicle is damaged or stolen, we will pay up to $10,000 to cover your insurance excess or repairs.

Motorcycle & Mopeds
These are included as part of your policy (terms & conditions apply).

How PassportCard Instant Payouts work?

Medical issue overseas?
Need a doctor? In pain and not sure what to do? Call or WhatsApp our 24/7 support team and we can direct you to the nearest pharmacy, hospital or doctor.
For approved claims we will load the PassportCard with funds to cover your medical costs.

Luggage delayed?
When your luggage isn’t where you are, it’s hard to begin your holiday. Just call us and we can add up to $250 to the PassportCard to buy emergency essentials.

Cash stolen or lost?
No cash, no holiday! Call us and we can put up to $500 on the PassportCard for you to withdraw from the ATM.
What our customers say about us
-
“Great cover, Caring Supportive Staff and got me to the birthday on time!
Passport card were calm and put me at ease, confirmed my cover. Offered me hotel accommodation or alternative flights and were able to get a flight direct to Portugal.”
J Walker – Product Review
-
“Australia based and dealing with them is a pleasure!
Their customer service skills are second to none & the advantage of dealing with this company; is they have their own in-house medical team.”
Jarrod – Google
-
“Great service and great product
The level of their service is very impressive and the price point is very reasonable.”
Karen W. – Product Review
-
“PassportCard travel insurance has been a game-changer for me!
One standout feature is their commitment to loading the PassportCard with necessary funds in case of emergencies.
Their efficient and reliable service makes them my go-to choice for travel insurance every time.”
Moran B. – Product Review
-
“HIGHLY RECOMMEND A++++
Great compassion and fast emergency payment when needed.”
Donna C. – Product Review
-
“Very satisfied with the service and ease of the process.
Was in the USA and daughter was unwell and had to see a doctor in emergency hospital…. I called Passportcard and whilst I was still on the phone in real time the funds were loaded onto the card.”
Jim – Product Review
-
“Friendly, efficient and easy to use.
They were more affordable and covered much more insurance wise than the regular insurers.”
Teresa – Google
-
“So easy and love the card so we’re not out of pocket for claims.
PassportCard were easy to deal with, price was competitive and I love the idea of the card to settle claims instantly.”
HappyUpsider – Product Review
-
“Great cover, Caring Supportive Staff and got me to the birthday on time!
Passport card were calm and put me at ease, confirmed my cover. Offered me hotel accommodation or alternative flights and were able to get a flight direct to Portugal.”
J Walker – Product Review
-
“Australia based and dealing with them is a pleasure!
Their customer service skills are second to none & the advantage of dealing with this company; is they have their own in-house medical team.”
Jarrod – Google
-
“Great service and great product
The level of their service is very impressive and the price point is very reasonable.”
Karen W. – Product Review
-
“PassportCard travel insurance has been a game-changer for me!
One standout feature is their commitment to loading the PassportCard with necessary funds in case of emergencies.
Their efficient and reliable service makes them my go-to choice for travel insurance every time.”
Moran B. – Product Review
-
“HIGHLY RECOMMEND A++++
Great compassion and fast emergency payment when needed.”
Donna C. – Product Review
-
“Very satisfied with the service and ease of the process.
Was in the USA and daughter was unwell and had to see a doctor in emergency hospital…. I called Passportcard and whilst I was still on the phone in real time the funds were loaded onto the card.”
Jim – Product Review
-
“Friendly, efficient and easy to use.
They were more affordable and covered much more insurance wise than the regular insurers.”
Teresa – Google
-
“So easy and love the card so we’re not out of pocket for claims.
PassportCard were easy to deal with, price was competitive and I love the idea of the card to settle claims instantly.”
HappyUpsider – Product Review
-
“Great cover, Caring Supportive Staff and got me to the birthday on time!
Passport card were calm and put me at ease, confirmed my cover. Offered me hotel accommodation or alternative flights and were able to get a flight direct to Portugal.”
J Walker – Product Review
-
“Australia based and dealing with them is a pleasure!
Their customer service skills are second to none & the advantage of dealing with this company; is they have their own in-house medical team.”
Jarrod – Google
-
“Great service and great product
The level of their service is very impressive and the price point is very reasonable.”
Karen W. – Product Review

We’re award winning travel insurance

Insurance Business Australia Awards 2025
2025 – Outstanding Customer Experience

LMI Awards
LMI Claims Comparison 5 star rating

Mansfield Awards
2024 & 2019 – Winner Excellence in Speciality Claims

Australian Insurance Industry Awards
2024 – Finalist Claims Team of the Year

WeMoney Award
2025 – Outstanding Customer Service – Travel Insurance

Canstar Award
2025 – Innovation Excellence award

Canstar Award
2024 – Outstanding Value For Travel Insurance – Cruise

Mozo Award
2025 – Exceptional Quality Travel Insurance¹

Insurance Business Australia Awards 2025
2025 – Outstanding Customer Experience

LMI Awards
LMI Claims Comparison 5 star rating

Mansfield Awards
2024 & 2019 – Winner Excellence in Speciality Claims

Australian Insurance Industry Awards
2024 – Finalist Claims Team of the Year

WeMoney Award
2025 – Outstanding Customer Service – Travel Insurance

Canstar Award
2025 – Innovation Excellence award

Canstar Award
2024 – Outstanding Value For Travel Insurance – Cruise

Mozo Award
2025 – Exceptional Quality Travel Insurance¹

Insurance Business Australia Awards 2025
2025 – Outstanding Customer Experience

LMI Awards
LMI Claims Comparison 5 star rating

Mansfield Awards
2024 & 2019 – Winner Excellence in Speciality Claims

Australian Insurance Industry Awards
2024 – Finalist Claims Team of the Year
*Sub limits apply, ^per insured Adult, × per policy, # Waiting periods, ~ Limited to 12-month period, + per day, ¹PassportCard Travel Insurance recognised in Mozo Experts Choice Awards 2025 – more information on the awards research methodology at Mozo. The Canstar 2025 Innovation Excellence Award was received in April, 2025 for PassportCard Travel Insurance- www.canstar.com.au.
All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule.